Parcel status on Aliexpress waiting for pick up: what does it mean, how to translate into Russian? What to do if the status "Waiting for pick up" on Aliexpress does not change for a long time

In this article, we will find out what the delivery status "Waiting for pick up" means on Aliexpress.

Aliexpress is a huge Chinese site with its own peculiarities. After the seller sends the package, he provides the buyer with a special track number that allows him to track the movement of the package. If the very use of the number and tracking is more or less clear, then the statuses raise a lot of questions.

What is the "Waiting for pick up" status on Aliexpress?

If this status is translated from Aliexpress into Russian, it will mean - "Waiting to receive". The name can be interpreted in different ways, someone will think that this indicates the arrival of the order at the place of delivery. In fact, this status only indicates what is expected at the post office when the seller delivers the goods for delivery to you. That is, the Chinese post has not even accepted the parcel yet. When this is done, the status will change.

Unfortunately, the appearance of this status does not mean that the package will arrive quickly. It means that the track number was simply registered in the system, but the parcel itself was not actually sent. As a rule, sellers are given two weeks to send the package, otherwise the operation will be canceled.

Often the delay in sending is due to the fact that the seller does not have the goods in stock, he does not work due to holidays, or simply does not have time to send orders quickly due to the large influx of customers. If the status does not change for too long, then try contacting the seller first. If none from him feedback If not, then open a dispute and attach screenshots to it - tracking the package and correspondence with the seller.

Video: Tracking a parcel from China. Parcel statuses on Aliexpress

Tracking on Aliexpress always raises questions from beginners, and sometimes from experienced users. The fact is that while the package is on its way to the recipient, it changes many statuses and it is not always clear what they mean, because they are indicated on English language. We will talk about one of them today.

What does the status "Waiting for pick up" on Aliexpress mean?

So, here you have received a track number for tracking parcels from Aliexpress and when you try to view the location of the goods, you see the status " Waiting for pick up» . If you translate it into Russian, you get "Waiting to receive".

This does not mean that the package has arrived. In this case, the seller has already processed your order and paid for its delivery to the appropriate service. The carrier provided a tracking number for tracking, but in fact the parcel has not yet been received. So, the shipment must first be handed over to the postal service for registration and further dispatch. After this is done, you will see the status in the tracking « Accepted by carrier» or "Accepted by carrier".

What should I do if the status of "Waiting for pick up" on Aliexpress does not change for a long time?

To the disappointment of customers Aliexpress, getting a track with the status " Waiting for pick up"does not mean that you will quickly receive the order. As a rule, sellers are given two weeks to provide the goods for shipment, otherwise the number will be canceled. There are several reasons why sellers take a long time to send orders:

Product is out of stock
Holidays and weekends
Mail is very busy after the holidays
There is a big sale on the site and the seller has too many orders that he does not have time to process them quickly

If this status lasts too long and nothing else happens, then try contacting the seller and find out what is the reason. If he ignores you or answers something simply to calm you down, then it’s better to open a dispute and attach a screenshot of the communication with the seller and the tracking status to it.

Video: How to track an item on AliExpress?

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Goes a long way. Goods follow from China, Hong Kong, Thailand, plus transportation across Russia. The goods are being registered, several customs nodes, post offices.
The buyer tracks the movement of goods using the site. The status of the goods changes several times along the entire route. The status is determined using the track number assigned to the product by the seller. Track - the number is assigned immediately after the purchase on the site, it looks like this (see below):

Track - the order number is indicated by an arrow on the left

In order to check the journey of the goods to the consumer, activate the key "Check order status".

Let's dwell on a certain status called "Waiting to pick up", below.

Status "Waiting for pick up" on Aliexpress

Translation of this status into Aliexpress quite simple means "Waiting for loading". The meaning of the status is to confirm to the buyer that the goods are packed, to be sent with loading onto a vehicle.

Order status "Waiting for loading"

Cargo, according to this status, is processed in China, follows the PRC by mail, then loaded onto an airplane, steamer or land transport, following to its destination in another country.

On the page of the ordered product, this status is reflected in the following form (indicated in yellow in the figure):

Status "Waiting for pick up" or "Waiting for loading" with the specified date of its installation on the site

Status "Waiting for pick up" on Aliexpress stuck: why?

This status is Aliexpress should be unchanged for several days. During this time, the goods are transferred to the vehicle. Once this happens, the status will change to “ Accepted by carrier".

As soon as the status of acceptance by the carrier appears, this means that the goods are sent to the sorting center, and then to the country where the buyer is located.

The general scheme of the goods

If the status indicating waiting for loading is stuck, there are the following reasons:

on the mail server and the tracking server track - numbers, product information has not yet passed. It takes up to two weeks for the status to appear on the site. This period includes time for booking a track - numbers, time for transportation by courier to the post office, entering data into the tracking system. You should wait.
item has not been shipped yet. The product is registered for shipment, but is still in China.
track - the item number is tracked only by Chinese logistics companies.
goods are imported. This period includes a long delay of goods at customs, the border, where it can simply lie in a warehouse, waiting in line. In this case, the buyer should follow the official delivery times.
The goods are in the queue for customs clearance. There is a large flow of goods at customs. If within 3 weeks the status does not change, you can call the customs service to the buyer himself.
large flow of goods holidays. In the event of such a delay, to be expected.
database is being updated postal services. The update may be slow.
goods in flight by air, or by sea, or by land.
loss of goods. A very rare occurrence.

Actions of the buyer, when the status freezes on Aliexpress

if the status of waiting for loading is on Aliexpress no, you should wait for 10 days, then calculate the seller's coordinates on the site and open a dispute.
if status "Waiting for loading" yes, the parcel has been sent, wait up to 5 days before the end of the official buyer protection period.
Alternatively, open a dispute within 2 days of the expiration of the protective period for a refund for an undelivered product.

Identical statuses on Aliexpress

the goods are not accepted by the courier company.
The item has not been delivered to the sorting center.
the order was canceled (buyer or seller, for their own reasons).
the goods are not prepared.
the goods are at the stage of acceptance at the vehicle.
the mail is ready to send the goods.

Statuses of this kind are usually reflected on the site.

So, if the site has the status " Waiting for loading", this means:

the goods are prepared by the company - the seller.
the goods are waiting for further action from the transport company.
the item will change its status "Accepted by carrier" to be sent to the country of delivery in a few days.

In general, the phenomenon of status freezing on Aliexpress quite rare, so we wish you successful shopping!